Rivian owners in the thread reported that the vehicle was still drivable despite the bricked infotainment system, noting that the brake lights, blinkers, headlights, and blind spot monitoring were still working. One user even found a way to adjust the climate control settings without the screen.
Still, not everyone will find it safe to drive the vehicle without the infotainment system functioning, especially since the speedometer is built into the interface. So, without the screen functioning, drivers can’t tell how fast they are going. It also means that quality-of-life features such as HVAC, Nav, and listening to media are unavailable. This would undoubtedly affect one user in the thread who stated that they had to drive 300 miles the next day.
Many Rivian owners in the thread criticized the company for only posting on Reddit, arguing that emailing the affected customers would be more appropriate. This makes sense, as not all Rivian owners may know the company’s Reddit community. They also felt that the company should have expressed what customers should do with their vehicles while they wait or told them when they are expected to hear back from the support team.
As of this writing, it has been over twelve hours since the initial announcement, and there has been no further update from the EV company.