Regarding the privacy aspect, Volkswagen assures buyers that ChatGPT doesn’t get access to any vehicle data. Instead, the company explains that user queries are forwarded anonymously to the ChatGPT client if they can’t be answered by the native IDA assistant. All ChatGPT conversations are deleted immediately, and there is no need to create a new account to access the AI chatbot.
Volkswagen won’t be the first to put ChatGPT inside a car, however. In 2023, Mercedes added ChatGPT capabilities to its MBUX Voice Assistant for close to a million vehicles as part of a beta program. Similarly, French carmaker DS Automobiles also integrated ChatGPT with its DS IRIS system for at least four of its cars. In addition, Reuters reports that GM also harbors similar ChatGPT integration plans for its vehicles.
While Volkswagen hasn’t laid out all the perks of putting ChatGPT inside its car, there are a few crucial areas where the AI chatbot can prove to be of great convenience. For example, a navigation system utilizing ChatGPT could offer voice control, real-time traffic updates, and predictive capabilities. By leveraging the AI’s language processing capabilities, drivers could input destination and other commands using natural language, promoting safer and more convenient navigation.
Additionally, ChatGPT’s ability to analyze traffic data in real time enables it to provide drivers with up-to-date information on traffic conditions and suggested routes, helping them avoid delays and saving them precious time. Furthermore, the AI’s capacity to analyze past navigation history allows it to predict likely destinations based on driver habits.